About

Equipping First Responders with data and modern technology

HGlobal supports paramedic organizations to better understand their operations, vendors, and suppliers.

• Goal: Build an end-to-end platform experience that addresses the needs of the business as well as its customers
• Research & Analysis: Our investigation highlights that first response agencies crave streamlined, customized IT solutions and user-friendly interfaces that facilitate access to vital data. They appreciate interactive elements like submission forms, suggesting an opportunity for a more engaging, participatory user experience. Trends indicate a demand for visual data representation, pointing to the importance of intuitive, aesthetically pleasing design. This knowledge will shape HGlobal's design and user experience approach.‍
• Outcome: Increase in perceived value of the product, positive feedback from clients and partners